•Bathrobe and slippers
•Cable/ satellite channels
•Coffee and tea-making facilities
•Cordless phone with voicemail
•Daily bottle of mineral water per person
•Daily maid service
•Flat-screen LCD 49’ TV
•Hairdryer
•Home theatre
•Indigenous bath amenities
•Iron/ ironing board
•Magnifying mirror
•Mini bar (extra charge)
•Nespresso coffee machine
•Non-allergenic matrasses
•Phone with voice mail
•Pillow menu
•PlayStation, iPod station
•Room service (24 hrs, extra charge)
•Safety box (free)
•Satellite channels
•Turn down service
•Turn down service
•Wi-Fi (free)
“The Heaven” services:
•Transfer from/ to the Heraklion airport or port (free, for 4-night or more stays)
•Luggage Liaison at the airport (24 hrs)
•Helicopter arrival/ departure arrangement service
•Early check-in/ late check-out (upon availability)
•Unpacking service
•Dedicated concierge
•Personal greeting by the General Manager
•Elegant welcome box and a farewell gift
•Resort credit of 150 euro per stay
•Complimentary daily in-room dining
•Complimentary refill of the coffee and tea-making facilities
•Complimentary laundry services (max. 4 items/ stay)
•High-tech entertainment in-room with B&O speakers
•Streaming services of Nexflix & Amazon Prime Video
•One complimentary The Heaven Lunch Experience (excluding drinks)
•Complimentary “Touch of Cretan Nature” spa experience (25 min per adult per stay)
•Complimentary daily morning stretching or yoga sessions by the beach (30 min)
•Discounts on Wine & Olive oil tasting and Watersport activities
•Discounts on Spa services